FarmLoop Pro: access, plans and cancelling

Getting into the app

FarmLoop Pro is a web app. There is nothing to download and nothing to install.

Open app.3d-farmers.com in any browser - on a PC, a Mac, a phone or a tablet - and log in with the account you used to subscribe. If you do not have a subscription yet, you can start one on that same page.

What each plan includes

	Lite	Pro	Business
Stage 1	Yes, with a fixed cooldown and a limited number of loops	Yes	Yes
Stage 2	No	Yes	Yes
Detachment tuning	No	Yes	Yes
Custom sweep control and trigger calibration	No	Yes	Yes
Z-offset tuning	No	Yes	Yes
FarmClass classrooms	The FarmLayer Roadmap and the free lessons	FarmLayers 1 and 2	Every classroom
FarmTools	Basic pricing calculator	Pricing calculator, print quality check	Plus the maintenance tracker
Discord	The open channels	Plus the member channels	Plus the Business channels
Processing API	No	No	Yes

More on the classrooms, the tools and Discord: FarmClass, FarmTools and Discord.

In short: Stage 2 needs Pro (Business includes everything in Pro). If you have bought a Stage 2 kit, you need a Pro subscription to run it - the kit and the subscription are separate purchases.

Lift Mode is A1 and A1 Mini only

Lift Mode is a feature of the A1 and A1 Mini hardware. The P/X series and H series use push detachment and have no lift-based ejection, so Lift Mode will not appear for those printers. If you saw it demonstrated, that was on an A-series machine.

Invoices and billing details

Every subscription payment has an invoice, and you download it yourself:

1. Log in at app.3d-farmers.com and open My Plans
2. Scroll to Payment history and click the invoice you need
3. On the Stripe page, choose Download invoice for the PDF, or Download receipt

The Billing & tax card on the same page has two more things: Manage billing opens your full invoice history, your card and your billing address, and the VAT ID field puts your company’s VAT number on the invoices. Once the number verifies, invoices to EU businesses are zero-rated under the reverse charge.

An invoice shows the name, address and VAT ID that were on the account when it was issued. Changing them applies to the next invoice; an issued invoice stays as it is.

Kits and other shop orders are invoiced by the shop, not here: those invoices come with the order confirmation email.

Cancelling your subscription

Your subscription is not managed through Shopify, which is where most people look first. It lives in the app:

1. Log in at app.3d-farmers.com
2. Open Subscription in the left-hand menu
3. Choose the cancel option there

Once cancelled, you keep Pro access until the end of the period you have already paid for, and it stops automatically after that. Nothing else is needed from you.

If you cannot find the option or the cancellation does not appear to go through, contact us with the email on the account and we will cancel it for you and confirm the date your access ends.