Contact us

We answer every message — pick the category that matches your question so we can route it to the right person faster.

What’s this about?

Product questionCompatibility, what’s in the kit, pre-salesOrder, shipping, or refundTracking, address changes, returnsTechnical issueInstall, firmware, MQTT, parts not detaching, anything not working as expectedFeature requestIdeas for the kit, app, or help centerOtherPress, partnerships, anything else

Your name

Your email

Short subject

Message

Website (leave blank)

Send message

Prefer plain email? Email support@3d-farmers.com directly.

After you send

You’ll get a reply from support@3d-farmers.com, usually within one business day. Replies to that thread stay tagged to the same category, so you don’t need to fill the form in again for follow-ups.

If you’re emailing about a print that didn’t detach, attach the .gcode.3mf file directly — it carries all your slice settings and lets us reproduce the issue in seconds.